Privacy Policy

This is a sample document. It is not legal advice. You should consult with a legal professional for your specific needs.

This Privacy Policy explains how yourtranscript.net ("we", "us", or "our") collects, uses, and discloses your information.

Information We Collect

We collect information in the following ways:

Account Information: When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Payment Information: When you purchase a subscription, we use a third-party payment processor (Stripe) to handle your payment information. We do not store your full credit card details.
Your Content: The audio or video files you upload for transcription, and the resulting text transcripts. We treat your content as confidential.
Usage Data: Information on how you use our service, such as IP addresses, browser type, and pages visited. This helps us improve our service and ensure security.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To process your transactions and manage your subscription.
To communicate with you, including for customer service and support.
To prevent fraud and ensure the security of our services.

Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers: With third-party service providers who help us operate our service (e.g., payment processors, cloud hosting). These providers are contractually obligated to protect your data.
Legal Compliance: We may disclose your information if required by law, subpoena, or other legal process.
With Your Consent: With your consent or at your direction.

Data Retention

We retain your personal data only for as long as necessary to provide you with our services and as described in this Privacy Policy. You can delete your content and account at any time.

Data Security

We use a combination of technical, administrative, and physical controls to maintain the security of your data. All data is encrypted in transit and at rest.

Your Choices & Rights

You may update, correct or delete information by logging into your account or by contacting us.

Children's Privacy

Our service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have questions about this policy, please contact us.